We have carefully and deliberately designed a suite of services that are all important on their own, yet are also strongly interrelated. Through our work with our clients we develop insights into each of these service areas which benefit not only an individual project but also build value for the organization in subsequent work over the long term.

We offer:

In order to bring these terms to life, we've included a link for each service area below to a short, general illustration of how our services have been applied in a concrete, practical way.

Citizen-Centered Search^SM

In a marked departure from traditional recruiting, we conduct a deep and thoughtful process that looks at all aspects of an organization through the eyes of its diverse stakeholders. This approach yields a clear sense of what the organization needs and a heightened sensitivity to the issue of "fit" over the long term. Click here for an illustrative case profile.

Operational Planning and Design

An organization is like an organism: it has lots of moving, breathing, living parts. We understand this model and assist organizations in helping individual parts to function more effectively as well as helping the organization as a whole become something greater than the sum of its parts. From organizational design to workflow development and process improvement, from assessment of outside vendors to internal audits, we can help you improve the operational health of your organization. Click here for an illustrative case profile.

Governance and Board Development

Boards are organisms too: they need care, feeding, and regeneration. We work with boards and place board members that are actively dedicated to the success of their organization-- not just its mission, but the living, breathing organization itself. Click here for an illustrative case profile.

Leadership Onboarding

A willingness to listen to and learn from others is an important trait for leaders of modern organizations.This sense of openness in a leader is a subtle-- but key-- ingredient in the building and sustaining of effective learning organizations. We provide assistance to new leaders in implementing their ideas, from large, overarching goals (such as five-year plans, organizational design, and board development) to tools that support those goals (such as financial models, network development, and grantmaking operations). Click here for an illustrative case profile.

Succession Planning

As a wise friend of ours once said, "A hundred years from now: all new people". Your organization has a longer life span than any one individual. Succession planning is not just for emergencies. It is a crucial factor in the long-term success of any organization. Rather than allowing transitions to impede or interfere with an organization's progress, a succession planning process ensures a solid foundation for continuity and uninterrupted operations. A "succession mentality" also provides an important additional benefit: developing leadership within your organization. Click here for an illustrative case profile.